Light Center is an app that helps churches manage data, coordinate staff, and run online services efficiently.
As a UI/UX Designer and Researcher, I began by conducting research to identify churches’ pain points. I then helped structure and organize data, which informed the next stage of design. Throughout the process, I iterated on designs and conducted feedback sessions, working closely with stakeholders to advance the project collaboratively.
INDUSTRY
SAAS
services
UI / UX Design | Researcher
tools
Sketch, Figma, Miro
product challenges
Handling Diverse Data Sources
Managing multiple and varied data sources posed a significant challenge, requiring organized strategies to keep information structured and accessible.
Transitioning to Online Services
Moving services online demanded careful planning to ensure a smooth and intuitive experience for both staff and users.
Integrating Admin and User Roles
Combining administrative and user functionalities in a cohesive system required thoughtful design and clear role delineation.
Preserving Brand Identity
Amidst these complexities, maintaining brand consistency and clear communication was essential to preserve trust and recognition.
An overview of my approach
Research & Define
I began the project with research and discovery to understand user needs, followed by defining goals and project direction in the Define Stage.
Information Architecture
I visualized data through user flows and related boards, structuring information to guide the design process effectively.
Design & Testing
Using Sketch, I created initial designs and prototypes, which were tested and reviewed through Retrospective & Test sessions.
Refine & Recreate
During regular meetings, I iterated on the designs, incorporating feedback to refine and finalize the solution.
Understanding the user
We immersed ourselves in their shoes to create something impactful. In this project, transitioning in-person services online and improving workflows for church employees were our goals. Through interviews with end users and church staff, we gained insights into their experiences.
Drawing from data, we found our user likely resides in Toronto and seeks a simple way to book sessions with a pastor for in-person meetings
Different Roles in a flow
Each role holds distinct levels of access within the system, ensuring efficient management and security protocols.
Members initiate their journey by submitting a membership request through a form, which the admin reviews for eligibility.
Upon approval, the user receives a personalized QR code, enabling seamless event participation as scanners validate attendance.
This structured approach optimizes event management and enhances the user experience within the church community.
Building the experience
I built experiences based on the data structure, ensuring each user interaction incorporated an administrative aspect for church employees. This collaboration between admin and user ensured smooth flow throughout every process.
collaboration in team
Placing notes for developers: Ensuring team alignment was paramount during our progress. I maintained cohesion by consistently leaving comments and scheduling regular meetings. This approach fostered seamless interaction and ensured transparency across all points for the team.
Mapping Roles and Their States in one flow
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- Member: Engages in events and activities, often requiring a QR code for participation.
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- Admin: Oversees membership requests, assessing eligibility, and granting access accordingly.
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- Scanner: Verifies attendance during events using the QR code system.
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- super Admin :The Highest Level Access
Each role holds distinct levels of access within the system, ensuring efficient management and security protocols.
Members initiate their journey by submitting a membership request through a form, which the admin reviews for eligibility.
Upon approval, the user receives a personalized QR code, enabling seamless event participation as scanners validate attendance.
This structured approach optimizes event management and enhances the user experience within the church community.
It was satisfying to witness all the pieces of the project align perfectly. That sense of completion and impact made the effort feel meaningful and memorable.
